Popups not working on mobile devices…

  • The pop ups are not working on mobile or tablet – see link, the buttons work fine on desktop.

    How can we fix this asap?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @huntbev,

    I checked and confirmed your site on smartphone and found that your popup is working fine, as expected.
    Google Chrome Browser: https://share.getcloudapp.com/z8uGoyRd
    Safari Browser: https://share.getcloudapp.com/8LuqNvlR

    I didn’t find any issues with popup on any device.

    Could you please confirm if the issue persists?

    Meanwhile, you can also check and confirm your “Visibility” option for popup, if it is disabled for your phone or tablet here: https://share.getcloudapp.com/Wnum8LRj

    Further, I also noticed that your site is served through CloudFlare and using LiteSpeed. Could you please clear your site cache and confirm? Checking the site in an incognito/private window will further let you determine if the issue is arising due to the browser cache.

    You can also share a screenshot/screen video describing your issue. I am looking forward to your response.

    I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

Viewing 1 replies (of 1 total)
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