• Resolved rhamlette417

    (@rhamlette417)


    I have been working with this portfolio plugin and have created projects for viewing. I liked some of the feature options available in the paid version so we bought it for our client’s site. With the free version I can see the projects without issue. I downloaded the files, they downloaded automatically then I downloaded them again via the confirmation email, for the pro version.

    As soon as I installed the pro version of the plugin the portfolios stopped showing all together.

    I looked through the forums, followed the steps others have done.

    Note: At present all files are locally on my work machine and not on a test site.

    Troubleshooting steps already taken:
    Uninstalled the plugin, reinstalled the free version, inspectected the page and saw the portfolios, then reinstalled the pro version and it broke again.
    Disabled and reenabled the Huge IT Portfolio plugin, no effect.
    Disabled all other plugins, no effect.
    Re-enabled them one at a time, no effect.
    Restarted the localhost server, cleared cache, no effect.
    Gone through all settings, updated colors an fonts to ensure I’m not simply missing white text on a white background, nothing became visible on the project page, no effect.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear rhamlette417,

    Thank you very much for your post. Let me kindly mention that the Commercial or Pro versions of the plugins are not supported in www.ads-software.com forum. We will be grateful if you contact us directly for the deeper investigation of the problem.
    Please, do not forget to include the link to this forum in your email.

    We will wait for your response.
    Thanks in advance

    Thread Starter rhamlette417

    (@rhamlette417)

    I submitted a ticket via your contact us link, thanks for the response.

    Dear rhamlette417,

    Thank you very much.
    Hope the issue will be resolved within a short period of time.

    Wish you all the best!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Portfolio Gallery won’t display anything after upgrading to pro’ is closed to new replies.