Possible bug: Data Export Settings not saved

  • allm

    (@realblueorange)


    10 years, 4 months ago

    I try to save the “Data export fields to rename” in the “Data export settings” on the “Advanced” tab, but they are not saved. I checked it on another site, where it does work as it should. The only difference is that on the site where it doesn’t work I have 13 forms with each about 60 fields. Can this be a memory problem? Or is there something else that I can check?

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi alim, what is your wordpress memory limit set to in the website that does not work?

    You might like to read the following URL.

    Thread Starter allm

    (@realblueorange)

    @mbrsolution: the site is on a 128 Mb shared server.

    By the way: just checked… There is a form on the website with only a few fields. I can save data export settings for that form. Only big forms seem to have the problem of not saving data export settings.

    I also noticed that a long time ago when the plugin went to a new code base all the “HTML after form field” is now gone. Probably a completely new issue, but I fear that adding these 600 strings in 13 forms again (by hand!) will only make matters worse if it is a memory issue…

    Thread Starter allm

    (@realblueorange)

    @mbrsolution:

    Memory is about 37% used. So that seems to be OK.

    I take back my remark about “HTML after form field” data that is gone. Some of it is still there. I might not have added what now seems to be missing. I am just not sure. It is a while back that I created this website.

    But saving “Data Export Settings” is still impossible with only 47Mb of 128Mb used. The form has about 60 fields.

    Hi allm just for testing purposes can you enable debug mode in wordpress and report back with your findings.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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