Possible bug: Data Export Settings not saved

  • allm

    (@realblueorange)


    10 years ago

    I try to save the “Data export fields to rename” in the “Data export settings” on the “Advanced” tab, but they are not saved. I checked it on another site, where it does work as it should. The only difference is that on the site where it doesn’t work I have 13 forms with each about 60 fields. Can this be a memory problem? Or is there something else that I can check?

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 4 replies - 1 through 4 (of 4 total)
  • mbrsolution

    (@mbrsolution)

    Hi alim, what is your wordpress memory limit set to in the website that does not work?

    You might like to read the following URL.

    Thread Starter allm

    (@realblueorange)

    @mbrsolution: the site is on a 128 Mb shared server.

    By the way: just checked… There is a form on the website with only a few fields. I can save data export settings for that form. Only big forms seem to have the problem of not saving data export settings.

    I also noticed that a long time ago when the plugin went to a new code base all the “HTML after form field” is now gone. Probably a completely new issue, but I fear that adding these 600 strings in 13 forms again (by hand!) will only make matters worse if it is a memory issue…

    Thread Starter allm

    (@realblueorange)

    @mbrsolution:

    Memory is about 37% used. So that seems to be OK.

    I take back my remark about “HTML after form field” data that is gone. Some of it is still there. I might not have added what now seems to be missing. I am just not sure. It is a while back that I created this website.

    But saving “Data Export Settings” is still impossible with only 47Mb of 128Mb used. The form has about 60 fields.

    mbrsolution

    (@mbrsolution)

    Hi allm just for testing purposes can you enable debug mode in wordpress and report back with your findings.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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