Possible Bug in Checkout widget

  • Hi Devs ??

    Let me start by saying that the site where I encountered the issue is live, and both the client and some customers have pointed out certain critical points in the checkout process. Upon further analysis of the purchase flow, I realized that there is indeed a potential UI issue. Using the SK Checkout widget, it seems that the Billing and Shipping fields have been switched.

    Let me explain: I’m using the Multi-Step version, and the Shipping fields are displayed before the Billing fields. My hypothesis is further supported by the fact that in the breadcrumbs guiding the multi-step process, the third step labeled “shipping” actually requests the billing address. If I select “same as shipping address,” certain fields, such as province and phone number, are not carried over, resulting in input errors that occur in hidden fields.

    I believe the fix is quite simple, as it only requires swapping the hooks of the fields. Would it be possible to reverse these fields to fix the issue?

    Thank you for your amazing work. By far, the most versatile checkout management I’ve ever tested!

    The page I need help with: [log in to see the link]

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  • Plugin Author Nima Golestani

    (@artbeesnima)

    Hi @mastrale ,

    Thank you so much for sharing your valuable feedback. I sincerely apologize for the delay in addressing this matter, but I’m pleased to inform you that the issue has been resolved, and our development team has taken care of it.

    I apologize for any inconvenience this may have caused. If you need further assistance or encounter any other issues, please don’t hesitate to reach out to us.

    Best regards,
    Artbees Support

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