Possible conflict with Yoast

  • Resolved tufty

    (@tufty)


    3 years, 8 months ago

    When Yoast 16.7 is active, I find that I can’t open a Subscription Plan to edit it. The page just goes blank.

    Could be a minor conflict.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @tufty,

    Thank you for reaching out to us.

    I am not able to replicate this issue, everything works as it should on my testing environment.

    Let’s try a full conflict test to see if we are able to find something else:

    `(ideally in a staging environment):

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Also, please check the caching as well (in case you are using any).

    Kind regards,

    Thread Starter tufty

    (@tufty)

    Hello there,

    I’ve done some more investigations on staging. The issue is not isolated to Yoast. It is also not related to caching, as it occurs with all caching off. But the good news is that it is not hugely serious. By refreshing the blank page 5-6 times it eventually comes back. I think it is memory related.

    Hello @tufty,

    Thank you for letting me know.

    Yes, this could be memory replated. You could try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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