Possible Hack

  • jamaicahomes

    (@jamaicahomes)


    1 month ago

    Something very strange happened to the site last night, and we are still investigating the issue. It appears to be an error related to BetterDocs Pro, as over 700 documents stopped displaying their content, showing only the titles. We’ve set up a test environment to attempt to recreate the error after restoring the site to a previous state.

    The most recent plugin installed this year was ManageWP. I mention this because, after exhausting other possibilities, we may need to conduct forensic tests on the code of your plugin and the previous state of the website to see if there’s a small chance your plugin was used to access the site and modify a file. At this point, this is just a theory, but we’re not ruling anything out as it’s becoming increasingly difficult to replicate the issue.

    Has anyone else experienced a similar problem with your plugin?

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  • Plugin Support ddragovic

    (@ddragovic)

    Hi there,

    Let me know express my apology for not getting to you sooner and not addressing this issue. I have checked our database, and couldn’t find any similar issue that you experienced with the BetterDocs Pro plugin or any other for that matter. Anyways, the ManageWP Worker plugin doesn’t have that kind of ability to perform the described behavior, it must some plugin conflict in place.

    Tell me, has this issue continued happening or have you managed to determine if it was a conflict?

    Kindly.

Viewing 1 replies (of 1 total)
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