Possible inconveniences after the update.

  • Please consider the following guidelines to avoid from already identified issues:

    – All the extensions must be updated manually
    – Your shortcode popup IDs have been only converted and will work automatically.
    – All your customized popups are not disappeared! Just contact us to restore them.

    In case of any other issue please contact to our friendly support team, here is the link:
    https://sygnoos.ladesk.com/submit_ticket
    OR
    https://www.ads-software.com/support/plugin/popup-builder

    Thank you for the comprehension!
    Hope you will enjoy the new update with all the improvements and new features!

Viewing 4 replies - 1 through 4 (of 4 total)
  • D

    (@clocksaysnow)

    Since lots of people are having trouble with the newest update, why don’t you just explain how to fix it here, rather than require us to contact your support team? That would save everybody time. Thanks.

    Dear @clocksaysnow,

    The reasons of the issues vary, so this requires an individual assistance for each user.
    Please, contact us for a direct support so our developers can check and fix your specific issue.
    Here: [email protected]

    Where can I download the file to update the mailchimp extension manually? The version I currently have loaded says it’s 1.0.8 but my plugin page says there is an update to version 2.0 available. I can’t find where to download that anywhere on your site.

    Thread Starter Sygnoos

    (@sygnoos)

    Hey @ceguproute,
    You should download the extension from your popup-builder.com account. Please login to your dashboard and download the MailChimp extension.

    Please contact us at [email protected] for more details.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Possible inconveniences after the update.’ is closed to new replies.