possible issues

Dear @visionoptika

Thank you for reporting an issue. We have acknowledged the bugs and the issue ticket has been assigned to our dev team.

We will be releasing an update with the fix very soon.

Best regards,

Addonify team

Hello @visionoptika

Hope you are doing well.

We just released an update v1.0.9 & it should fix the issue with perfect scroll.

Regarding the shopping meter threshold amount calculation, we assume the problem is caused due to the discount coupon. We have added an option called “Calculate threshold amount including discount” in general settings https://prnt.sc/r–XNjF7hvY0. Please enable it & give it a try. If this does not fix the issue, you might be using any WooCommerce third-party plugin that somehow modifies the cart price. Do let us know the plugin name so we can check the compatibility with our plugin.

Looking forward.

Hello,

The last update make things better but didn’t solved the issue with the shopping meter calculations. First of all since my product has a discount I activated the new option https://prnt.sc/BDLX0Ipt5YKR. Then I repeated the same steps like before. Now I see the amount 60,48 (before was €60.483871) https://prnt.sc/Xj9Ay5mGUXdR but again the calculations are wrong! The threshold amount is 100euros. So the correct amount should be 51 Euros (100-49=51). This is the correct calculation not 60,48. Keep in my that all the product prices includes the tax. Maybe the problem is there.

Waiting for your reply

I also want to add that I made the previous test only with those plugins enabled https://prnt.sc/R91kyXeNhyyR and the theme I use is Kadence

Hi @visionoptika,

We had released an update yesterday. The update now addresses the issue caused by the tax. Did you check it?

Let us know, if the issue is not fixed.

Best regards.

Hello,

yes the new version fix the calculation issue.

I noticed another bug. It has to do with the shipping calculator

When I am using the calculator inside the cart page I am able to input a new address. This is not possible inside the mini cart. I always see the message ‘Enter your address to view shipping options.’

Hello

did you checked my previous email?

Hi @visionoptika

Sorry, we were not able to understand the problem that you are trying to explain about shipping calculator.

Can we please have a video?

Hello

I recorded two videos.

1. Inside the cart page. https://screenpal.com/watch/c0fqYBVzQFT . In this example I changed the state and the city. As you see the system updated the new address .
2. I tried to do the same using the shipping calculator inside the mini cart. https://screenpal.com/watch/c0fqYKVzQY3. As you see nothing happens. I always see the same message ‘Enter your address to view shipping options.’ although I already did. Normally I should see the new address like it happens inside the cart page.

Hello,

I just tried replicating the issue that you reported but I couldn’t reproduce it https://prnt.sc/SkwPOX8a5oGD.

Can you please share your website URL?

Hello

I don’t want to share my URL in this forum, Is it posiible to do it in private?

Hello,

Please email us at addonify [@] gmail [dot] com

• This reply was modified 1 year, 11 months ago by Addonify.