• Resolved SR20DETg20girl

    (@sr20detg20girl)


    We have a product where the customer ships their item to us for service, then we ship it back to them. Return shipping is handled at checkout, however, they MUST select (and pay for) shipping insurance when adding the item to the cart and there are different levels for them to choose from.

    The problem is, when I set up a coupon (10% off, for example) it discounts the product + options… and I do NOT want to offer a discount on the shipping insurance.

    Is it possible to exclude the options from coupons? Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Maarten

    (@maartenbelmans)

    Hi @sr20detg20girl

    Our free version follows the WooCommerce standard behavior which is to discount the cart price. Our paid version adds a setting to the coupon screen to discount only the base product price: https://i.snipboard.io/VhEjaC.jpg. We currently do not plan to add this feature to the free version. We hope you understand the balance between providing free features and sustaining our business.

    Thread Starter SR20DETg20girl

    (@sr20detg20girl)

    I completely understand the value of the paid, and thank you for the response! I didn’t realize that was even possible with the Pro plugin, so I’m very happy to hear that’s exactly what I need! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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