• Resolved pimonakhos

    (@pimonakhos)


    Hi.

    My post by email stopped working all of a sudden. I checked the backend settings and everything is fine. Any ideas?

    WordPress core and Jetpack plugin and PHP are all up to date

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    The Post by Email feature requires Jetpack to be connected to WordPress.com account but in your case, the connection is not good!

    While your site is publicly accessible, and XML-RPC file is also working: https://www.stmark.com.au/xmlrpc.php?for=jetpack, but for some reason, Jetpack is not able to make XML-RPC requests on your site. This file is used by Jetpack and other plugins and apps to connect to your site.

    Can you please contact your hosting provider and check if they are blocking or limiting access to this XML-RPC file for Jetpack? Also, please find the IP ranges for the connection between your site and Jetpack/WordPress.com here, and whitelist them for HTTP connections on your site:

    Please note that these IP addresses could change (or more could be added) at any time. For that reason, we recommend your host uses the machine-readable versions of these IP ranges in JSON or plain text format to automate configuration changes on their systems.

    Once we are able to access your site’s?xmlrpc.php file, you should be able to connect Jetpack to?https://wordpress.com.

    Let me know how it goes!

    Thread Starter pimonakhos

    (@pimonakhos)

    Ok Thank you. Will need a few more days to try and work on this. I will keep you updated (please don’t close the ticket)

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    Sure thing, we only close topics if we have no reply in the last 7 days from the user.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Post by email’ is closed to new replies.