Post editor – white text on white background

  • Resolved Steve Walker

    (@spwalker)


    5 years, 8 months ago

    This has been reported by many people, but none of the suggested fixes work.

    I had a perfectly working website until about the beginning of February, but all of a sudden when I came to edit posts yesterday, the post and page editor shows white text on a white background and, while it shows a Visual button, this has no effect.

    I stress that I hadn’t changed anything in the intervening period, no updates to themes, plug-ins, anything. I also notice that many others have reported this problem, but the fixes suggested (setting CONCATENATE SCRIPTS to false), using google libraries, don’t work for me. I have tried deactivating all plug-ins, and I have upgraded to WP 5.1. No change.

    The way the public website (swpics.co.uk) displays is unaffected – it’s still fine. I just can’t edit any of the content – pages or posts – using a PC.

    What else can I try to resolve this, please?

    Many thanks,

    Steve

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Hi Steve!

    Have you tried on different browsers just in case?

    Thread Starter Steve Walker

    (@spwalker)

    Hi, Jose.

    Yes, I’ve tried three different browsers, and the same symptoms happen on each.

    Cheers,

    Steve

    Thread Starter Steve Walker

    (@spwalker)

    Hi, t-p

    All plugins disabled, theme changed to TwentySeventeen. No change, I’m afraid.

    Well, one change. Because I’ve disabled Classic Editor, if I try to edit a post, I just get an entirely blank screen with no content whatsoever. If I re-enable Classic Editor, I get the edit screen with white on white back.

    Cheers,

    Steve

    Moderator t-p

    (@t-p)

    Troubleshooting with your browser: Your browser can help you identify JavaScript issues or conflicts and this article can assist you in doing that diagnosis. This could help identify Visual Editor issues as well.

    Thread Starter Steve Walker

    (@spwalker)

    Thanks, t-p

    I enabled SCRIPT_DEBUG as directed, and when I try to edit a post, I get these messages:

    mce-view.js?ver=5.1:606 Uncaught SyntaxError: Invalid or unexpected token
    tinymce.min.js?ver=4920-20181217:2 Uncaught SyntaxError: Invalid or unexpected token
    plugin.min.js?ver=4920-20181217:1 Uncaught ReferenceError: tinymce is not defined
    at plugin.min.js?ver=4920-20181217:1
    (anonymous) @ plugin.min.js?ver=4920-20181217:1
    post.php?post=2133&action=edit:2701 Uncaught ReferenceError: tinymce is not defined
    at post.php?post=2133&action=edit:2701
    (anonymous) @ post.php?post=2133&action=edit:2701
    wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:235 Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:235
    at wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:519
    (anonymous) @ wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:235
    (anonymous) @ wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:519
    post.php?post=2133&action=edit:2692 Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (post.php?post=2133&action=edit:2692)
    at post.php?post=2133&action=edit:2706

    I’m not a developer and so these mean nothing to me. Can you help explain what they’re telling me, please?

    Many thanks,

    Steve

    Thread Starter Steve Walker

    (@spwalker)

    I have fixed this by stumbling about in code (not my natural habitat ?? )

    The fix was to disable Pixel-Code in my site admin console (easily.uk)

    I noticed a JS error in the browser console when I tried to edit a post – syntax error (unexpected token) with a line that began “<!– WiredMinds”. This code didn’t appear in the source php file as I accessed it through FTP. I found another site which said that WiredMinds should be disabled by your site admin, so I logged on to my own site’s admin console and found that Pixel-Code was enabled. After I disabled it, the editor started working again.

    So, thank you for pointing me at the way to find out where I was having problems.

    Cheers,

    Steve

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 8 replies - 1 through 8 (of 8 total)
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