• stathis_k91

    (@stathis_k91)


    Hi support team,

    I tried a few of Gutenberg blocks plugins to insert post grid in a section of home page.

    All types are showing a list layout and can’t be fixed in a grid layout, so i thought that maybe it is theme’s issue.

    Can you please advice?

    Regards,
    Stathis

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shahin

    (@skalanter)

    Hello @stathis_k91,

    I’ve tried to test some plugins that provide the post grid block(s) and was unable to replicate it on my end, and no similar issues have been reported by other users to this moment.

    Please explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website. You can upload your files to one of the following online services:
    https://postimages.org
    https://drive.google.com
    https://wetransfer.com

    Also, kindly provide us with your system environment information. To do this, please go to WP Dashboard > Tools > Site Health > Info Tab and click on the button Copy site info to clipboard. You can send the information as code here or upload them to https://pastebin.com/ and get an exclusive link: https://i.postimg.cc/fbjtkFyJ/image.png(you can remove your email address from the content).

    Before sending these, please make sure that:
    Everything on your website is running the latest versions (WP, theme, plugins).
    If possible, perform a basic troubleshooting checkup method and make sure the issue is related to our theme or plugin(s). To do this, deactivate all other plugins then activate them one by one and check for this issue. Continue doing this until you find what product is causing a conflict with our product. Then provide the details as explained above.

    Note: If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

    Please keep us posted.
    Thank you,
    Best Regards

    Thread Starter stathis_k91

    (@stathis_k91)

    Hello @skalanter,

    Thanks for the details,

    I tested the post grid after deactivate the plugins but the issue still exists.

    Also i tested by swiched to the twenty-four theme and the post grid appear properly without issues.

    Please check the output:
    Ocean: https://prnt.sc/QEVSYAJzfEGD
    Twenty-four: https://prnt.sc/DQIA4I5i45y8

    Everything on my website is running the latest versions and PHP 8.1.

    Please check the system info:
    https://pastebin.com/nLju62Pm

    No cache plugin.

    Regards,
    Stathis

    Shahin

    (@skalanter)

    Hello @stathis_k91,

    Thank you for reaching out,

    It is still unclear to me which block of which plugin you use.

    I saw you have activated the child theme, did you test the issue with the primary theme(parent theme)?

    Also, I saw you have a premium plugin; according to the forum rules, we’re not allowed to support you if the block you are using is in that premium plugin.
    Please read the forum guidelines: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

    Kindly tell us how to replicate your steps to arrive the issue on a fresh WordPress installation step by step.
    Also, please share a live URL from the issue so we can inspect it online to find possible styling glitches.

    Thank you for understanding,
    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Post grid’ is closed to new replies.