Post Grid Block is causing a critical error on the page

Hi @chrish57

I hope you are doing well, and I am sorry to hear about this inconvenience caused.

This is strange! I have tried recreating the same issue on my end. But It seems everything is working well here.

Also, If you please share the Site Info, I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it in PasteBin and share the link with us.

Also, please share the debug log here; please enable the debug log on your site. Please check this doc: https://wpdeveloper.com/wp-debug-log/
After that, you will get the debug log file here: /wp-content/debug.log
Please download and share this debug log with us. We will check and help you to fix the issue, don’t worry.

Thank you.
Have a nice day.

• This reply was modified 1 year, 10 months ago by Mahbub Shovan.

Hi, this is the link for the Site Health Info, will let you have the debug log shortly.
Celticearthspirit.co.uk Site Info – Pastebin.com

This is the link to the Debug Log

https://pastebin.com/2gis803i

Hi @chrish57

I hope you are doing well. Thanks a lot for your details. After investigating all the details here, I am sharing the solution to the issue.

The plugin or theme causing the error is usually found after the /wp-content/ part of the error.
Cause: The error occurs when your server runs out of memory to complete the task.
<span style=”text-decoration: underline;”>Solution:</span>
Increasing the memory or decreasing the number of tasks will fix the issue.
To increase the server’s memory, use these steps:

1. Add this line to your wp-config.php file:
2. define('WP_MEMORY_LIMIT', '256M');
3. Change this line in your server’s PHP.ini file:
4. memory_limit = 256M;
5. Add this to your .htaccess file:
6. php_value memory_limit 256M

You can always contact your host and ask for assistance increasing server memory.

To decrease the number of tasks, use these steps:

1. Deactivate and remove plugins you no longer use. That may free up the right amount of memory needed to complete the tasks.
2. Reduce the number of tasks running at once or temporarily deactivate non-critical plugins.
   
   Let me know how it goes now.
   Thank You.
   
   Have a nice day.

• This reply was modified 1 year, 10 months ago by Mahbub Shovan.

Hi @chrish57

How are you doing today? So, has your issue been resolved? Can you please let us know? If you need further assistance, we will surely help you out.

Thank you.

No, unfortunately the issue has not resolved. My host manager made the suggested changes, but if I try to access ‘edit’ on this one page it still puts up a blank page with this message

“There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.“

It, however, never sends an email to the site admin email box.

The situation has just worsened and the same fault is now happening on the other page that I run this plugin block on.

Chris

• This reply was modified 1 year, 10 months ago by chrish57.

Hi @chrish57

I hope you are doing well. Thanks for the details. After investigating your debug log, we found that the error is coming from the Backup Migration plugin. Please try disabling the plugin and let us know if the issue persists.

Additionally, please increase your WP_MEMORY_LIMIT to 256M as we are currently seeing a value of 40M on your end. Let us know if this resolves the issue.

I am awaiting your response.
Thank you.

• This reply was modified 1 year, 10 months ago by Mahbub Shovan.

Hi, my host manager has increased my WP_MEMORY_LIMIT to 512M (he said to future proof lol). I have disabled the Backup Migration plugin and have now managed to resolve my problem and can now edit the page.

Thanks for your help on this, it was really baffling me in trying to figure out why it had suddenly done this.

Peace

Chris

Hi @chrish57

Thanks a lot for your update, and great to know that everything is working perfectly for you.

I am glad I was able to help; please feel free to contact our support anytime you need help; we are always here to help. If you don’t mind me asking, could you do me a favor and spend 30-sec to review us following this link, this will help us to serve better. Thank you in advance! Link to review: https://www.ads-software.com/support/plugin/essential-blocks/reviews/#new-post

Have a nice day!