Post grid column count 1 on Mobile is not working

Hi @phdevcafe24

I hope you are fine and doing great.

I just checked on my side and 1 columns is displayed for mobile as per settings. Please check the screencast, https://d.pr/v/V11RQD

Can you please make sure after applied the settings, you update it?

Looking forward to hearing from you.

Thanks & regards

Hi @phdevcafe24

This is a follow up message, can you please share us the status of the issue you were facing? Did you checked the settings?

Looking forward to hearing from you.

Thanks & regards

Hello @amin7,

The applied settings is verified and the column count is set to 1,

However, the issue is still existing, I tried to update and save the settings multiple time, on desktop mode, it’s working properly

The is only existing on the following device:

• Tablet
• Mobile

data-settings="{"eael_post_grid_columns":"eael-col-2","eael_post_grid_columns_tablet":"eael-col-1","eael_post_grid_columns_mobile":"eael-col-1"}"

Plugin details:

• Elementor: 3.11.5
• Essential Addons for Elementor: 5.6.3

• This reply was modified 1 year, 6 months ago by Cafe24 WP Developer.
• This reply was modified 1 year, 6 months ago by Cafe24 WP Developer.

Hi @phdevcafe24

I hope you are fine today.

Can you please check the status of the Additional Custom Breakpoints of Elementor? Go to WordPress Dashboard > Elementor > Settings > Features > Additional Custom Breakpoints

If it is active then, change it to inactive and check whether the issue persists or not. Please check the screencast, https://d.pr/v/ldobUY

Thanks & Regards

Hi @amin7,

The custom breakpoint is set to default for my WordPress site,

I tried to set the value to inactive, unfortunately, the issue is still existing

I also tried to tweak the Elementor settings, changing the column count, while the value is still inactive, but the preview does not show changes,

The preview only changes when selecting column count 2 and above,

The issue is odd and confusing because it changes when other value is selected,

Thank you for taking the time to check my inquiry

Regards

Hi @phdevcafe24

I hope you are fine today.

Thanks for all your attempts. Yes, I also agree the issue is kind of odd and confusing, can you please create a screencast of this scenario, so that I can understand and also try to replicate it on my side?

Thanks for your nice cooperation.

Regards

Hi @phdevcafe24

Hope you are fine and doing great.

Please let us know, whether the issue persists or not, If the issue still persists, then we asked for a screencast of the scenario in my previous reply, please share a screencast.

Thanks & regards

Hello @amin7 ,

Good day,

I apologize for the late response,

Unfortunately, I can’t provide screencast of the issue and the issue still persist,

The issue can be verified in this link, do you have access to the link?

https://phdev2010142550.mycafe24.com/

Kindly verify,

Thank you!

Hi @phdevcafe24

Good day!

Again after inspection of your site, it seems some CSS is over written by the theme you are using, specially on grid CSS.

For troubleshooting purpose, can you please temporarily deactivate the theme and check the scenario with another WordPress theme (Hello Elementor ,twenty twenty three)

Also please run a plugin conflicts test, by deactivating all the third-party plugins one by one except for Essential Addon and Elementor, and check whether the issue persists or not.

Looking forward to hearing from you.

Thanks & regards

Hi @phdevcafe24

I hope this message finds you doing well. I wanted to check in with you regarding the status of your issue. It has been some time since we last heard from you, and we want to ensure that everything is working as it should be. If you have any updates or concerns, please do not hesitate to let us know.
We are always here to help and are committed to finding a solution that works for you.

Thanks & regards