Post Grid & Post Carousel problems

Hi @urbanistwanderer

I hope you are doing well. I understand that you are facing an issue on your website, and our team has investigated the matter. However, we were unable to reproduce the issue on our end.

Upon checking your website, we noticed that the style part is not loading correctly. We recommend regenerating the assets from this link – https://d.pr/i/lmoSIY. Additionally, please clear your cache if you are using any caching plugin.

If the issue persists, please share the Debug Log with us. To do so, please follow these steps:

Go to your File Manager from cPanel and edit the wp-config.php file.
Near the bottom of the file, you will see the following code:

define('WP_DEBUG', false);

Replace that code with the following three lines:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

Please note that it’s not recommended to change WP_DEBUG_DISPLAY to true as it will display any errors on your live website. By enabling WP_DEBUG_LOG, you can view the same errors in your /wp-content/debug.log file.

Once done, please paste the log in PasteBin and share the link with us.

Thank you for your cooperation in resolving this matter.

Hi Mahbub, thanks for the response. I’ve down all the steps you listed but the problem still remains.

Here’s the pastebin of the log: https://pastebin.com/Ga59U1t6

Hi, apologies. It seems I left out some lines at the bottom.

Please use this pastebin instead: https://pastebin.com/u4VMfHhN

Hi @urbanistwanderer

I hope this message finds you well. Thanks for the debug log, here we are not getting any errors with Essential Blocks. I wanted to let you know that the issue has been resolved and the link now appears to be working perfectly. You can check it out at this link – https://d.pr/v/EI2D4d.

To ensure that the changes take effect, could you please try clearing your browser cache by using the keyboard shortcut (ctrl+Shift+R) and let me know if it works?

Thank you for your prompt attention to this matter, and I look forward to hearing from you soon.
Have a great day!

Hi Mahbub, unfortunately the problem is still persisting on my end.

Just to add some specifics, other than the homepage at https://urbanistwanderer.com/, I’m facing the same problem at the following pages –

https://urbanistwanderer.com/blog/

https://urbanistwanderer.com/blog/places/

https://urbanistwanderer.com/blog/urban-topics-blog/

https://urbanistwanderer.com/reviews/

https://urbanistwanderer.com/reviews/train-journeys/

https://urbanistwanderer.com/reviews/bus-journeys/

The problem is still manifesting itself inconsistently across these pages, and sometimes it fixes itself on one page but appears on another, and on different browsers etc. I have cleared the cache repeatedly, but the block styles are still not loading correctly. I have also installed the most recent EB update today to version 4.0.7, but the problem still remains.

Speculatively speaking, is it possible that nesting the EB blocks within multiple layers of Group blocks may be causing the issue?

Thanks.

Hi @urbanistwanderer

I hope this message finds you well. I understand that you’re experiencing some issues, and I’m here to help you troubleshoot them. It’s not uncommon for problems to arise when using multiple plugins or themes together. To determine the root cause, I suggest deactivating all non-Essential Blocks plugins and switching to a standard theme such as Twenty Twenty-Three.
Also, note that it’s not the reason for nesting the EB blocks within multiple layers of Group blocks.

If you have a development or staging site available, please test this solution there first. Alternatively, you can use the Health Check & Troubleshooting plugin, which offers a troubleshooting mode that won’t impact your site’s regular visitors.

Please let me know if this solution works for you, and if there’s anything else I can assist you with.

Thank you for your time.

Hi @mahbubshovan , unfortunately I wasn’t able to fix the error completely on my EB blocks.

Unfortunately this means that I’ve had to switch to another plugin. I look forward to trying EB again in the future.

Thanks for your time and support, I do appreciate it!