Post Image for Arabic image name problem

  • Resolved egh9

    (@egh9)


    2 years ago

    Thanks for the great plugin

    There is a problem when uploading the image of her name in Arabic. It does not upload

    • This topic was modified 2 years ago by egh9.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Shuffle

    (@wpshuffle)

    Hello @egh9 ,

    Thank you for notifying this issue. We need few more details regarding the issue. Can you please explain which file uploader is showing up the issue? Can you please share us using the screenshot of the field?

    Regards,

    WP Shuffle

    Thread Starter egh9

    (@egh9)

    @wpshuffle

    Here is the screenshot with the problem in the photo upload field

    https://ibb.co/HYGj593

    Plugin Author WP Shuffle

    (@wpshuffle)

    Hello @egh9

    Thank you for the providing us the details of the issues. When we tried with some random Arabic filename, it uploaded successfully. Please check the screenshot below.

    https://prnt.sc/XML6YfX7pVif

    Are you getting the issue with any Arabic filename or just some specific names? We assume the issue occurs with some specific Arabic characters may be? To further debug this, can you please provide us the exact filename in which you are getting the issue?

    And also it seems you are using our Premium version and for the premium version, we have the dedicated support channel available in this link

    Thanks.

    Thread Starter egh9

    (@egh9)

    @wpshuffle This happens with any picture written in Arabic on my site, I don’t know why

    Plugin Author WP Shuffle

    (@wpshuffle)

    Hello @egh9

    Thank you for you reply.

    As this is a public forum so we might need few more details to debug further regarding your issue and since you are already using our PRO version and we have a dedicated support channel for our PRO customers so can you please contact us from this link .

    Please included the link of this ticket in the message so that we can continue from here.

    Regards,

    WP Shuffle

Viewing 5 replies - 1 through 5 (of 5 total)
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