• I just updated to the new version and I am adding a new post but images will not show up in the post or the featured image. Help would be appreciated.

Viewing 7 replies - 16 through 22 (of 22 total)
  • @chappie: Please continue on another thread.
    @legitcoder: Please all confirm you are using 3.1.6 AND your retina support is switched off.

    Thread Starter legitcoder

    (@legitcoder)

    Ok where is the retina display switch. I am using 3.1.6 and I have never seen this retina switch.

    The retina switch is in Customiz’it > Images. But don’t bother; it won’t work ??

    I’ve just realized I have the same issue on my local installation. I installed WordPress 3.8 plus Customizr and lots of other themes, imported my database with WordPress Importer (is this a common thread?) and lost my images too.

    <full-troubleshooting-mode>

    Local Bitnami 3.5-0;WP 3.8;Customizr 3.1.6. All plugins deactivated.

    In this state, images don’t display. But I don’t know how they got detached, as this is my starting state. Maybe they got detached on import, or with some change to WP in 3.8. I did the following:

    1. Switched to twentyeleven ==> Images still don’t display.
    2. Re-insert image in twentytwelve ==> Image displays.
    3. Re-activate Customizr ==> Image displays.
    4. Delete Customizr and install older Customizr 3.0.15 ==> Image displays.
    5. Switched to twentyeleven ==> Images display.
    6. Re-activate Customizr ==> Image displays.
    7. Upgrade Customizr ==> Image displays.

    I even tried upgrading Customizr both while it was active and while it was deactivated, but either way, I couldn’t get it to detach the images.

    I also tried adding an image in 3.0.15 and then upgrading to 3.1.6 to see if it lost it, but it was still OK.

    Basically, my images all somehow became unattached (possibly on import), but once I’d reattached an image, no theme changes — both upgrading/downgrading and switching — made any difference to the situation.

    WP 3.8 upgrade appears not to be the problem, as on my live site, I have successfully upgraded to 3.8 with no problems. I can only conclude in my case that it’s a WordPress Importer problem, as this is the only odd factor for me.

    Or it’s something else I’m completely missing….

    Let me rephrase that list, as it’s not clear:

    1. Switched to twentyeleven ==> Images still don’t display.
    2. Re-insert image in twentytwelve ==> Image displays.
    3. Re-activate Customizr ==> New image displays. Other images still don’t display.
    4. Delete Customizr and install older Customizr 3.0.15 ==> New image displays. Other images still don’t display.
    5. Switched to twentyeleven ==> New image displays. Other images still don’t display.
    6. Re-activate Customizr ==> New image displays. Other images still don’t display.
    7. Upgrade Customizr ==> New image displays. Other images still don’t display.
    Thread Starter legitcoder

    (@legitcoder)

    So whats the solution ……. lol

    @electricfeet – thank you for your troubleshooting report. It confirms my instinct that this problem is the same one I have been seeing since v3.1.5, reported here.

    I followed your lead and, with plugins disabled, activated in turn the 2012, 2013 and 2014 themes and in each case I was able to upload and properly view and edit the resulting thumbnails. And in each case, switching back to Customizr did preserve those new thumbnails but all new image uploads in Customizr had empty previews and were falsely reported as non-existent in the editing pane.

    I am not using WordPress Importer – but I am working on a local (MAMP) installation. Is that the common theme?

    Apologies if you think I’m intruding but it’s surely not efficient to have people with the same problem all starting separate threads?

    If you require assistance then, as per the Forum Welcome, please post your own topic.

Viewing 7 replies - 16 through 22 (of 22 total)
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