post missing sidebar occasionally (help!)

  • Resolved tommyvalmeyer

    (@tommyvalmeyer)


    4 years, 1 month ago

    sometimes I access a post on my site and the widgets/sidebar is missing (see attachments)… no rhyme or reason, just out of the blue… a developer I hired a few weeks back stated it was due to SG Optimizer… any insight on this?

    [ redundant link removed ] (this post is known to do it from time to time)

    here is the site without sidebar (not correct): https://imgur.com/MQNRtFX
    here is site with sidebar (correct) https://imgur.com/a/6AvGX7K

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @tommyvalmeyer,

    The issue is not related to the SG Optimizer. I was not able to replicate the issue on my end. The sidebar loaded correctly on a desktop version, and it is removed on a mobile device.

    The first image you have sent is loading the site as a mobile device for some reason ( you can test this out by changing the browser width or turning it mobile view). It will not show the sidebar if you have set your theme settings to hide the sidebar on mobile devices. If the sidebar is not hidden it gets moved at the bottom of the page on most of the themes out there. I would suggest checking your theme settings.

    Kind regards,
    Stoyan

Viewing 1 replies (of 1 total)
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