• Resolved johnhedouglas

    (@johnhedouglas)


    Good Day, I am trying to send out a Post Notification email to a subscriber who has subscribed to my website. I’ve set this up to send the Post Notification “immediately” but it is not sending.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there @johnhedouglasm

    Thanks for reaching out!

    Can you please send me a screenshot of the MailPoet > Help > System Status page?

    Please ensure to capture the whole page or make several screenshots.

    I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

    Cheers!

    Thread Starter johnhedouglas

    (@johnhedouglas)

    Thanks for your response; here are the screen images;
    MailPoet – Help ? Dynamic Sales Tupperware — WordPress 2021-09-28 20-12-18.png
    MailPoet – Help ? Dynamic Sales Tupperware — WordPress 2021-09-28 20-12-59.png
    MailPoet – Help ? Dynamic Sales Tupperware — WordPress 2021-09-28 20-13-13.png

    I’M NOT SURE IF YOU WERE ABLE TO OPEN THESE AS I COULD NOT SEE AN ATTACHMENT LINK.

    Thread Starter johnhedouglas

    (@johnhedouglas)

    However, i think the question that I’m asking is if one subscribes to the mail poet subscription form will the system send out a “welcoming” email? that’s all I want it to do but it doesn’t seem to work this way.

    Hi there @johnhedouglas,

    Thanks for getting back to us!

    I’m afraid I can’t access the screenshots as you need to post the actual links here.

    Post Notification and Welcome emails are sent only to subscribers who have Subscribed status meaning they confirmed their subscription via clicking a link in their confirmation email.

    Can you please test that on your site?

    Hi there @johnhedouglas,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 5 replies - 1 through 5 (of 5 total)
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