Post / page not loading

  • Resolved rom1our

    (@rom1our)


    5 years, 5 months ago

    When I inswrt your shortcode in my page / post, in some cases it does not load and goes in timeout or makes a 500 server error.
    This is, when I use your plugin with Yoast or RankMath and Elementor, but only on some pages ( I have no idea, why ). Some pages are loading, other pages/posts are blocked.
    In case of blocked post/page, if I disable Yoast/RankMath or Elementor, the page starts to load normally.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

  • When I add a Table of Contents to a post, the page does not load.

    I installed and used this plugin about a week ago on a post and it works fine, that page still loads.

    I tried to use this plugin on a post today and when the Table of Content was added to the post, the page does not load and times out. When I remove the Table of Contents from the post, the pages loads right up.

    This plugin is causing posts to not load

    EDIT

    I figured out part of the problem.

    This plugin does not work on posts that are using the plugin: “Amazon Product In a Post”

    When I used this on another post, it was not using that Amazon plugin and it worked fine.

    When the LuckyWP Table of Contents plugin is used on the same post that Amazon Product In a Post plugin is used, the page will not load.

    Not sure why

    • This reply was modified 5 years, 5 months ago by atlas99.
    Plugin Author LuckyWP

    (@theluckywp)

    Hello @rom1our and @atlas99!

    We tested collaboration of our plugin and “Amazon Product In a Post Plugin” (@atlas99 thanks for tip!) and found problem. In new version 1.9.5 we modified code of LuckyWP Table of Contents for more compatible with themes and plugins.

    Try new version.

    Please write here – does the new version work for you?

    Thread Starter rom1our

    (@rom1our)

    Hello @theluckywp
    I updated to the new version.
    I’m sorry but I have still the 500 error.
    The strange thing is that on some pages it works, like here (made with WP Classic Editor) and here (this page is made with Elementor).
    The test page, which I prepared for you, gives the 500 error. I have other pages, where I had to take out lwptoc due to the 500 error.
    The only thing I can tell is, if I disable Elementor or RankMath/Yoast, the blocked pages load normally and the TOC is shown.

    Plugin Author LuckyWP

    (@theluckywp)

    Can you show text of error from logs?

    Thread Starter rom1our

    (@rom1our)

    The debug.log is empty

    Plugin Author LuckyWP

    (@theluckywp)

    Can so?

    1) Enable WP_DEBUG in wp-config.php
    2) Open page with error – error text should be displayed
    3) Disable WP_DEBUG in wp-config.php

    Thread Starter rom1our

    (@rom1our)

    I have done this but I get only
    500 – Internal Server Error
    This is a temporary server error.
    Please try to reload the webpage later.

    Plugin Author LuckyWP

    (@theluckywp)

    Let’s try this, then.

    Can you open in admin panel “Tools / Site Health”, copy site info to clipboard, and send me this info to [email protected] ?

    Thread Starter rom1our

    (@rom1our)

    Done

    Thread Starter rom1our

    (@rom1our)

    Hello,
    I found that the pages don’t load when lwptoc and WP Show Posts Pro “Cards style” is active. The other WPSP functions work fine, only with Cards the page is blocked.

    • This reply was modified 5 years, 5 months ago by rom1our.
    Plugin Author LuckyWP

    (@theluckywp)

    Hello @rom1our !
    Thanks for tip with WP Show Posts plugin. We found problem and fix it.
    Try new version 1.9.6. This is help you?

    Thread Starter rom1our

    (@rom1our)

    Hello @theluckywp
    It works, perfect.
    Thank you

    Plugin Author LuckyWP

    (@theluckywp)

    @rom1our it’s fine ?? If you have a time, please rate the plugin here: https://www.ads-software.com/support/plugin/luckywp-table-of-contents/reviews/#new-post

Viewing 13 replies - 1 through 13 (of 13 total)
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