Post showing up as pinned post in mobile. But it was not pinned. How to fix it?

  • Resolved addcoach

    (@addcoach)


    6 years, 4 months ago

    Hi I have a post showing up as a pinned post in mobile only, desktop it’s fine, but it is not a pinned post. It may have been at one time but is not now.

    Post Says “Have a listen to our ADHD radio ad”

    I have no stick post plugins.

    Under Visibility: Public I do NOT have Stick this post to the front page checked off. The box is unchecked.

    I have tried checking it off and saving it, then unchecking it and saving it and it still has not fixed the problem.

    I’ve even installed another theme and it still has not fixed the problem.

    I’ve gone through the customizr settings and there is nothing that I can see there that would make it a pinned post.

    How do i fix this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    Try clearing browsing data in your phone.

    Thread Starter addcoach

    (@addcoach)

    thanks but it’s not just on my phone it’s on web testing sites for mobiles too. any other ideas?

    Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter addcoach

    (@addcoach)

    Thanks! It worked, turned all plugins off and went to one of the twenty themes and turned them back on except for jetback so maybe something in jetpack will go later and manually tweak that to see what it was.

    Moderator t-p

    (@t-p)

    You are welcome ??

    Moderator t-p

    (@t-p)

    @samtemehr,

    If you noticed this topic is marked “resolved”!

    Please do not jump into other topics. If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. A lot more people will see your post this way. That way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

    Your reply is archived.

Viewing 6 replies - 1 through 6 (of 6 total)
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