Post SMTP email error

Hello @katenutri

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. To assist you more effectively, could you please provide the diagnostic test report.

This will allow us to reproduce on our end & get back to you with absolute resolution.

Warm regards,
M Aqib Khan
Support Team – WP Experts

Mailer: postsmtp
HostName: clinicaleducation.org
cURL Version: 7.81.0
OpenSSL Version: OpenSSL/3.0.2
OS: Linux webserver149.nutrilink.co.uk 5.15.0-107-generic #117-Ubuntu SMP Fri Apr 26 12:26:49 UTC 2024 x86_64
PHP: Linux 8.3.16 C.UTF-8
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.7.1 en_GB UTF-8
WordPress Theme: Impreza Child
WordPress Plugins: Secure Custom Fields, WP Captcha PRO, All in One SEO, bbP private groups, bbP Single Forum Search, bbPress – Include Topics and Replies in WordPress Search Results, bbPress, CE Registration, Complianz | GDPR/CCPA Cookie Consent, Honeypot for Contact Form 7, Contact Form 7, GTM4WP – A Google Tag Manager (GTM) plugin for WordPress, EWWW Image Optimizer, Flamingo, Forget Spam Comment, Image Upload for BBPress, WPBakery Page Builder, Members, LoginWP (Formerly Peter’s Login Redirect), Post Displayer, Post SMTP, Reading Time WP, Slider Revolution, External Links, The Events Calendar, Theme My Login, Ticket Tailor – Sell Tickets Online, UAM extend, UpSolution Core, User Access Manager, When Last Login, WP Activity Log, WP Store Locator, Yet Another Related Posts Plugin (YARPP)
WordPress wp_mail Owner: /var/www/vhosts/clinicaleducation.org/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, bbp_mail, PostsmtpMailer->get_mail_args
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
Postman: 2.9.12
Postman Sender Domain (Envelope|Message): clinicaleducation.org | clinicaleducation.org
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 12327 | 496
Postman Email Log (Enabled|Limit|Transcript Size): Yes | 2500 | 128

Hello @katenutri ,

Thank you so much for your cooperation and understanding while we worked on resolving the issue. I’m pleased to inform you that our technical team has successfully implemented a fix.

The solution has been officially released in version 3.1.1. Kindly update the plugin to the latest version to benefit from this fix.

Thank you once again for your understanding and support.

Warm regards,
Support Team – WP Experts

thanks! ??

Hi,

I’ve updated the plugin, currently using versio3.1.3 but I still occasionaliy get this error:

You are getting this message because an error detected while delivered your email.
For the domain:-
The log to paste when you open a support issue:
WpOrg\Requests\Transport\Curl::request(): Argument #3 ($data) must be of type array|string, boolean given

There’s no related record in my Email Log.

Can you look into it, please?

Best Regards, Kate

• This reply was modified 2 days, 11 hours ago by katenutri.