Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    Please, clear the website cache (I see you have a cache solution installed) and check if there is the same error.

    We also recommend setting your website cache to be stored for 24 hours or less. Such option should be in the cache plugin settings.

    Didi it help?

    Thread Starter 7thcircle

    (@7thcircle)

    If I disable caching it works fine but that and setting a short expiration are not a viable option. Can you give me the specific item that needs to have a short cache duration so I can create an exclusion.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @7thcircle,

    Can you add our JS libraries to exceptions? You can find them here: WORDPRESS_ROOT_FOLDER/wp-content/plugins/cleantalk-spam-protect/js

    Did it help you?

    Thread Starter 7thcircle

    (@7thcircle)

    I have verified that since this is a POST request it is bypassed from the cache

    Plugin Support sergecleantalk

    (@sergecleantalk)

    For further investigation please contact us through our private Ticket System:

    https://cleantalk.org/my/support/open

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 6 replies - 1 through 6 (of 6 total)
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