Postal number transmitted incorrectly

  • Resolved HannaCharlotte

    (@hannacharlotte)


    1 year, 7 months ago

    Recently, when someone sends something to a Packstation, the post number is no longer correctly transferred to our Billbee inventory management system. The postal number is already displayed separately under the shipping address in the WooCommerce orders and not at all in Billbee.
    In the shipping fields we have specified “address_2” as the name for mapping to “name 2” in Billbee, which should be correct according to Billbee. What do we have to change to make the transfer work correctly again?

    The page I need help with: [log in to see the link]

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  • Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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