postcode on checkout page.

  • The shipping option dosent update in the payment page when users fill inn postcode in the svea module. If a user dosent calculate shipping in the cartpage . User will be able too chekout without any shipping on the payment page. The svea module should update the postcode on the payment page ? I think this worked before… Can you please check this?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter johnjohnsen

    (@johnjohnsen)

    This happenen in Safari browser only. It works Chrome.

    Plugin Author The Generation

    (@thegeneration)

    Hi!
    Is your environment using https? I tested this issue and could only reproduce it in Safari by using http. This plugin should only be used with https.

    Thread Starter johnjohnsen

    (@johnjohnsen)

    Im using https://

    This happent today on a user with
    Browser: Chrome 85.0.4183.109
    System: IOS: 13.6

    I tested it with the same chrome version today
    using IOS 14. And its working.

    So maybe its related too browser versions and devices used?

    Thread Starter johnjohnsen

    (@johnjohnsen)

    Tested it on IOS 14 and Safari browser. And this dosent work.
    Maybe you should look closer on this. Becasue customer from now and then are able to order without the shipping updating.

    Plugin Author The Generation

    (@thegeneration)

    Hello!
    We will look into this and get back to you with an update!

    Plugin Author The Generation

    (@thegeneration)

    Hello again!
    We have not yet been able to recreate this issue on our end. Would you like to e-mail your login details to our support at [email protected] so that we can troubleshoot this issue on your site?

    Thread Starter johnjohnsen

    (@johnjohnsen)

    Created a user for you too check intalation.

    Plugin Author The Generation

    (@thegeneration)

    Hi again.

    We think this might be an issue with something in your environment specifically. We have not been able to reproduce this issue anywhere else.

    We have sent this issue to our contact at Svea for further help. We will let you know when we have an update.

    Thread Starter johnjohnsen

    (@johnjohnsen)

    Information
    his happent again on
    Samsung Galaxy S10
    Chrome: 85.0.4183.120
    date/time : 28-09 / 23:12

    User chose to not identidy by usernumer(personnummer)

    Plugin Author The Generation

    (@thegeneration)

    Hi again John and thank you for your patience.

    Although very rarely, we were able to reproduce the error. We found that if Svea’s API was loaded before our event handler was attached, the observing of the postcode did not work as expected.

    We’ve just published a release (1.17.2) which fixes this issue. Please update to this version and verify that it also works on your end.

    Have a great day!

    Thread Starter johnjohnsen

    (@johnjohnsen)

    Hey! I tried too update the plugin to the newest release today.
    But after update the svea checkout did not calculate the shipping in the totalprice in the svea iframe. Only the product priec. I use the standard checkout template in woocommerce. and newest version of woocommmerce.

    I use Versjon 1.17.0 and this works.

    Only my site? or is this a bug on your side aswell?

    Plugin Author The Generation

    (@thegeneration)

    Hi again.
    Did this occur with the newest version (1.17.2)? Or with the version you said you are using (1.17.0)?

Viewing 12 replies - 1 through 12 (of 12 total)
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