Postie publishing many duplicate posts at once

  • Resolved agardnerik

    (@agardnerik)


    4 years, 9 months ago

    Hi,

    When my client uses Postie with the following settings:
    Sockets
    IMAP-SSL
    Port 993
    imap.gmail.com

    Ignore Email Date: No
    Use Postie Time Correction: No

    Check for mail every: every 5 minutes
    Max number of emails to process: 1

    Delete email after posting: Yes

    A single email is causing many, many duplicates of the post to publish at once.

    When I tested this from my email, this didn’t happen. When I manually “Process Email,” another rogue duplicate may come through once or twice, and then I can manually process and no more duplicates show up after I’ve deleted them all.

    What could be causing this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Wayne Allen

    (@wayneallen-1)

    I would need you to install the Support AddOn and keep it running until the problem is encountered. Then send the logs to [email protected] and I can take a look.

    Note the support addon will turn itself off after the configured number of captures so you may need to restart it from time to time.

    https://postieplugin.com/downloads/support-addon/

    Plugin Author Wayne Allen

    (@wayneallen-1)

    For others looking at this thread.

    I believe I resolved it by changing the settings in the email account to: Enable POP and When messages are accessed with POP delete Gmail’s copy.

    What solved it for me was to change the “Check for mail every” value from every 1 min to every 5 minutes. I found that I was sending emails with large attachments that weren’t getting processed within 1 min so the email wasn’t deleted yet and the Postie process ran again and again, bogging down my hosting server and creating multiple posts.

Viewing 3 replies - 1 through 3 (of 3 total)
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