postimage is gone from the email newsletter

Hi @sabotager22,

We have checked the issue on our end but could not replicate it.

Can you please check if the featured image is visible in the preview of the sent post notification? You can find it from Email Subscribers –> Reports and then click on Preview of sent post notification report.

Hope this helps you. Let us know what comes out.

Hi @kishanranawat,

Thank you for your reply.

I have checked as you advised and the featured image is not visible there either.

I hope it helps.

Thank you

Hi @sabotager22,

Thanks for getting back to us.

Since the image isn’t visible in the preview, can you please reconfirm if the following are set correctly:

1) Featured image in the related post.
2) {{POSTIMAGE}} tag in the email template used to send email. You can find the template from Email Subscribers –> Campaigns –> Manage Templates.

If everything is set up correctly then the issue might be something else. We may need to debug it at your end.

Can you please contact us here so that we can have closer look into the issue on your site? Please mention this thread URL when you will contact us.

Hope this helps you. Let us know if you have any further queries.

Hi @kishanranawat,

Thank you for your reply.

All the tags in the Template in place and with correct spelling, moreover the Template Preview words just fine, even shows the POSTIMAGE itself.

Do you still want me contact you at icegram?
Please, let me know.

Thanks

Hi @sabotager22,

Yes, please contact us on the link provided above by @kishanranawat.

Thank You!