Posting double on FB

  • Resolved mdgarts

    (@mdgarts)


    10 months, 2 weeks ago

    I encountered the same issue as in one of the previous posts, when new posts get published on the website and Revive old posts publishes those posts to Facebook at the same time. It does not happen to old revived posts. I have had this issue before in the past, it got fixed with one of the updates and now it resurfaced again. It also does not happen to all the posts, only 1 or 2 out of the 6 that get published daily. The first post gets published to Facebook correctly and the second (of the same publication – duplicate one) gets published with text without any spacing (all smushed together).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @mdgarts,

    I’m sorry to hear that you’re facing an issue. To assist you effectively, could you please provide more details about the problem you’re encountering? Specifically:

    1. The version of the plugin you are currently using.
    2. The last known version where the plugin was working successfully.
    3. Screenshots.

    Additionally, it would be helpful to know whether you are scheduling posts or directly publishing them. Any additional information you can provide will aid in diagnosing and resolving the issue.

    I’m here to help, so please share as much detail as possible. Thank you!

    Thread Starter mdgarts

    (@mdgarts)

    Thank you for your reply.

    I’m currently using Version 9.0.21, I have rolled back from 9.0.22, as I had problems with posts being published on Twitter without a link (it’s been solved by not using the url shortener).

    The double posting on Facebook has been an on and off issue. The difference is that it used to post few times in the past an exact duplicate and now it only posts double but with the spaceless text.

    The posts with an error are all scheduled in advance of new publications that just get posted on the site and simultaneously post to Facebook. Also, it doesn’t happen to all posts on given day but 2 or 3 of them.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @mdgarts,

    I apologize for the delay.

    Can you kindly confirm if the issue still persists?

    Thread Starter mdgarts

    (@mdgarts)

    Hi, I have been waiting to confirm but it seems like for the last 3 days or so all the posts published on Facebook are correct. No doubles.

    Plugin Support AndreeaR

    (@andreearadacina21)

    @mdgarts,

    Thank you for letting me know!

    I’m happy the issue is solved. If you encounter any other problem, please create a new post and we’ll gladly help you.

    Best regards,

    Andreea

Viewing 5 replies - 1 through 5 (of 5 total)
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