Posting reply to ticket shows "No such ticket available"

hmm and the ticket is properly added to the database?

as it should simply show the ticket or reply created unless it can’t find the values in the database.

check if the right osTicket version is set in the plugin settings.

Also can you tell me which osticket version your using? (will be convenient information for us to find new bugs/ issues related to it).

Tickets added and showing on backend with replies posted.
Version selected Ver>=1.9.5.1
osTicket version 1.9.7

In the meantime, I’ve changed the text to a more appropriate message after posting a reply. Please let me know if there is a fix when you can, as I know you are super busy. Love this plugin!

Hello,

We just pushed out a major update version 1.3.0

can you check if the issue reported here is still there?
(if not i will add it on the list of fixes for new subversion update).

Regards,
Marco

Does this work with the latest version of osTicket? They say they have made major changes as well from the latest version this plugin works with.

We are currently still testing 1.9.12 and will be supported on next update

at this point however as the plugin states we only support up to 1.9.11

Awesome! Thank you. Gonna try it out soon.

With todays update of 1.3.1 we support the latest osticket (stable) 1.9.12