Postman SMTP – Cannot receive emails from Zerif-lite Contact Form

Do the emails appear in the Email Log? (Tools > Email Log)

No, they do not

Kindly post the output of the Diagnostic Test in the main Postman menu.

OS: Linux ChatServer.localdomain 2.6.32-431.el6.i686 #1 SMP Fri Nov 22 00:26:36 UTC 2013 i686
HTTP User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.130 Safari/537.36
Platform: PHP Linux 5.3.3 / WordPress  4.2.4 en_US
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No
WordPress Theme: Zerif Lite
WordPress Plugins: Better Search Replace, Jetpack by WordPress.com, Custom Login Page Customizer, Postman SMTP, Shortcodes Ultimate, Revive Old Post (Former Tweet Old Post), WP Easy Paypal Payment Accept
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): orderthebox.com|orderthebox.com
Postman Prevent Message Sender Override (Email|Name): No|No
Postman Transport URI: smtp:ssl:plain://smtp.zoho.com:465
Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
Postman Deliveries (Success|Fail): 0|0
Postman Bind (Success|Fail|Path): Yes|No|/var/www/tft/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp

You don’t have any configuration problems. As far as the plugin is concerned, Zerif never made any attempts to send mail.

I would recommend asking the authors of Zerif Lite. Perhaps it’s a browser compatibility or Javascript compatibility problem… it doesn’t look like the form was ever submitted.

Sorry that I can’t be of more help.

Thanks for your quick replies, I will try to contact them as well but I was just searching through the front-page.php code and found this:

wp_mail($emailTo, $subject, $body, $headers);

Not sure if you know if anything is off about this, is it referring to the wp_mail plugin instead of yours?

Edit: Sorry I just read your page and you say you rewrote the wp_mail function.

Yes, that’s correct. wp_mail is a standard WordPress function call. SMTP plugins either add to or (as in the case of Postman and some others) provide a new implementation of, wp_mail.

See https://codex.www.ads-software.com/Function_Reference/wp_mail

I’m glad your were able to resolve the Serif Lite mailing issue at https://www.ads-software.com/support/topic/contact-form-is-not-sending-email?replies=8

Thanks, here’s the resolution that fixed my issues in case anyone else has a similar problem:

https://www.ads-software.com/support/topic/contact-form-is-not-sending-email?replies=8

Thanks for sharing, i also encounter the same problem. Finally manage to fix it from here =)