James – I sure wish you would get back to me. I responded to your email thusly
This is a support forum, not an email support service. The emails are just notification emails, replying to them does nothing. You need to reply here on the forums for us to see them.
I have received this [email from “fixrunner.com WordPress support experts”] – whats up with this?
Just someone who would rather charge you $49 for questionable services than provide support here on the support forums, probably a scam, not affiliated with us in any way.
this page (January issue – page 3) is blurry with bottom part blocked by brown.
https://taosrag.com/wp-content/uploads/2014/12/JAN-2015-page-3-BEST-1.jpg
That’s a JPEG file, and it looks just fine to me. Here’s what I see: https://cloudup.com/iO5FEkhBLNt
WordPress has no control over how direct-viewed JPEGs like this are displayed, that’s all up to your browser.
I don’t see anything wrong with the file in Firefox 36.0.1 and Chrome 41.0.2272.76.
Just in case you meant the image on the page, it looks fine to me too, here’s what I see: https://cloudup.com/inlx8uXIX8g
Whatever is happening to you is definitely not a WordPress issue, it’s probably a browser issue.
First, please make sure that your browser is up to date by visiting https://whatbrowser.org/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.