Posts featured image size

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  • irinelenache

    (@irinelenache)

    Hello @silvere,

    I’m sorry about the difficulties encountered!

    Please make sure your website’s cache is cleared so no problems appear in serving the images. Here is a documentation page about caching.

    You can also check if there is a plugin conflict, by disabling your plugins one by one and see if the issue persists.

    I hope this helps!

    Thread Starter silvere

    (@silvere)

    Hello,

    Thank you for your reply.

    • The cache problems had been taken into consideration and dealt with.
    • As for possible extension conflicts, I can’t test that on the production site and the problem disappeared on the local copy before I could test.
    • Finally, the client reloaded all the images to get around the problem. I think we can consider it solved for the moment.

    The big question is what happened.

    All the best,

    • This reply was modified 10 months ago by silvere.
    • This reply was modified 10 months ago by silvere.

    Hello @silvere,

    I’m glad the issue is fixed now!

    For any future problems, you can use this plugin‘s troubleshoot mode to disable plugins without any effect for the visitors.

    Have a great day ahead,

    Irinel

Viewing 3 replies - 1 through 3 (of 3 total)
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