• Resolved mtarr

    (@mtarr)


    When I accepted today’s update of My Calendar from Version 3.1.18 to Version 3.2, it screwed the site, and I had to reverse it. What happened was that the main navigation worked, both pages and categories, and showed pages with content, but individual posts didn’t display.

    For example, with https://rosythmethodist.org.uk/solas-festival-2020-on-line/ there was nothing below the breadcrumb except the message “There has been a critical error on your website”.

    When I used my backup to revert to Version 3.1.18, the problem went away. The same happened on https://stmargaretsrosyth.org.uk/.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Joe Dolson

    (@joedolson)

    That sounds likee a plausible conflict with your theme or with another plug-in. The easiest way to identify a conflict is to disable plugins and switch to a default theme, then, assuming everything is working after that, enable things one at a time until the problem reoccurs.

    Thread Starter mtarr

    (@mtarr)

    Thanks for coming back so quickly, Joe. I backed up and did what you suggested, and the incompatibility is unfortunately with the theme – even with every plug-in except UpdraftPlus disabled, I get the same problem. However, as soon as I change to the WordPress default theme (2020) the site operates normally with or without all the plug-ins up and running.

    My theme + your v3.1.18 work, so, unless you have other ideas, perhaps I should stick with that until I have time to redesign the site – I realise I’ll need to change at some stage to make it look better on mobiles.

    I developed my theme using Artisteer theme development software back in 2014, but Nicepage (the latest incarnation of Artisteer) doesn’t yet give me the facilities I want, and I haven’t worked out how to “roll my own” without costing £100s for multi-site software plus a steep learning curve. Recommendations on doing that would be appreciated.

    Plugin Author Joe Dolson

    (@joedolson)

    Hmm. Artisteer is a very difficult theme to support; it’s always created a lot of problems for plugins. So, knowing that you’re using Artisteer is helpful, and it’s almost certainly something the theme is doing. It also has so many options – each possibly causing other conflicts – that it’s not easily tested for.

    The failure to render suggests a PHP error of some kind – if you can identify a PHP error that’s relevant, I might be able to trace it, but overall trying to isolate an obscure error Artisteer is probably not going to be a priority for me.

    Thread Starter mtarr

    (@mtarr)

    Fair comment, Joe. Better to work with today’s technology!. I’ve marked the case as resolved.

    I liked Artisteer, though, being a piece of software I could use off-line to create a theme that did what I wanted, and wasn’t too difficult to learn. Based on your knowledge of what works, are there any programs out there that you would recommend as doing a similar job but are less likely to cause you problems?

    If you’d rather respond privately on that, my email address for the site is webmaster [at] rosythmethodistchurch [dot] org.uk

    Thanks for your help.

    Martin

    Thanks for making this post. I had the same issue and I created my theme in Artisteer, as well. Doesn’t sound like an easy fix.

    Thread Starter mtarr

    (@mtarr)

    I thought I’d take a punt on the latest version (3.2.9) of the plug-in. Having updated after backing up and installing the WP Rollback plug-in, I took the plunge, and everything seems to be OK, with the site working correctly. I haven’t changed the theme, so obviously something else in Joe’s plug-in has been modified and the problem has gone away, at least for now.

Viewing 6 replies - 1 through 6 (of 6 total)
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