Posts, Pages Etc. Deleted

  • jaaway

    (@jaaway)


    10 years ago

    We have a word press site that laid silent for about 3 years. Most of the plugins and word press itself became out of date. Also, an unknown admin account was created on the site and it was accumulating around 200 spam comments each day. The first thing we did was delete the rouge account. The problem is that all of our posts, pages etc. have been removed from word press. The home page was also changed as a result to show the most recent post. Seeing as there isn’t one the page is blank and the navigation bars are all gone. I have all of the files on my computer backed up. What is the first step to getting all of out files back where they should be. Someone suggested uploading a backup of the database in C-panel. Does anyone have any suggestions as to how to get our site back online.

    Thank you for all of your help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • catacaustic

    (@catacaustic)

    What they said was right. To get the content back you need to re-upload a backup of the database from when you know it was “clean”.

    If that’s not available… you could be out of luck. If the site ha been dormant for that long, and has been attacked by SPAM bots for that long, it might be time to just re-start again as trying to fix an old out-of-date installation that has lost all of it’s content is going to be a lot harder then trashing it all and starting from a base that you know is up-to-date and as secure as possible at this time.

    Thread Starter jaaway

    (@jaaway)

    We were able to locate an older clean file. We did not get back all of the content, but most of it. The only noticeable issue remaining from the hack is that when the site is indexed on a mobile device it is rerouting the user to an adult site. Is this anything you have ever heard of?

    catacaustic

    (@catacaustic)

    Yes, it’s a pretty common hack. That could be a setting in you .htaccess file, but it’s also possible that it’s coming from your browsers cache and it hasn’t had enough time to “forget” and get the new settings again. I’d advise you to have a look at the .htaccess file to see if there’s anything there that’s not meant to be, and again scan the files in the site, and the database, to see if there’s anything there that might indicate that sort of redirection.

    Thread Starter jaaway

    (@jaaway)

    KK, where can you view the contents of the .htaccess file. Will it be in the editor or the FTP files?

    catacaustic

    (@catacaustic)

    You’d need to use FTP for that. The editor that’s built into WordPress doesn’t go that far down into the file structure.

    Thread Starter jaaway

    (@jaaway)

    Just checked .htaccess with dreamweaver and it appears to be clean. Hmmm…frustrating.

Viewing 6 replies - 1 through 6 (of 6 total)
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