posts update

  • Resolved iltimpa2

    (@iltimpa2)


    3 years, 5 months ago

    Hi, I’m having the same problem as other users with the posts update (last post feed is of 1 month ago, plugin version 1.2.4, cache just emptied). Do you think that the subscription to your plugin could solve the problem? (i need to be shure about this before asking a subscription to my customer).

    thank you

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  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We very much regret incidents such as the one that you have brought to our attention. Could you please try the following steps? It will most likely resolve the problem, however, I should note, that the feeds you have created will be removed.

    ? Go to Facebook Feed WD and press Uninstall.
    ? Navigate to Plugins page and delete Facebook Feed WD
    ? Reinstall and actvate it.

    Afterward, please authenticate with your account and recreate your feeds.

    Thanks!

Viewing 1 replies (of 1 total)
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