• Resolved rob123vun

    (@rob123vun)


    Embedpress with Powerpoint in Elementor: sound not played. I inserted an MP3 file in one slide, works fine on my Mac but not on the website. Is there a solution?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @rob123vun,
    Greetings. Hope you are doing well.

    Regarding your query, The audio is present but appears outside the slide frame. This is managed by the Microsoft Viewer. If you switch to fullscreen mode, you’ll see the audio icon. For reference please check this screencast – https://d.pr/v/kH1Gm5

    To display it correctly, you can reposition the audio icon in PowerPoint by placing it in a visible area of the slide before uploading the file.

    Hope this will help you out. Please let me know how it goes.

    Thanks and Regards.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello there,
    Greetings! Hope you are doing well.

    We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?

    We would greatly appreciate an update.

    ?Thank you.
    Have a good day!

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @rob123vun,

    Hope you’re doing well.

    As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.