PPOM not displaying customized text field
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Hi there,
My client is experiencing an issue with her ecommerce website where the required customised text field doesn’t display when it should.
To reproduce the issue follow this sequence:
>Navigate to GIFTING & CUSTOMISING
>Select Customisation Shop
>Select Customised Round Cheese board
>Fill in required Size
>Select Custom Style (select Circular Stamp Style from drop down)
>Add to Cart
This is where a customer has an opportunity to Enter A Custom text field which doesn’t appear. However, there is a warning which does appear in red (see screenshot)The other issue is that the Cart remains empty!
See links:
https://bleacheddecor.co.za/wp-content/uploads/2024/11/website-errors-bleached.png
https://bleacheddecor.co.za/wp-content/uploads/2024/11/website-errors-bleached-2.png
https://bleacheddecor.co.za/wp-content/uploads/2024/11/Missing-customised-text-screenshot.pngPlease help.
Kind regards,
GregThe page I need help with: [log in to see the link]
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