PPOM option price not adding to cart total

  • Resolved dorts2007

    (@dorts2007)


    2 weeks, 1 day ago

    I have a product with two PPOM fields, one is for colour and one is a dropdown with a price set for each option. The calculation on product page works as expected but this does not pull through to the cart.

    https://www.gmglogos.com/product/pen-test/ – this is the example product. It has a base price of ￡40 and two options which would add ￡40 or ￡80.

    In the cart, the options selected are visible on the product summary:

    Pen TestColour:

    #9c0317 – RedPack Size:

    80x Pens [+￡80.00]

    However the cart total remains at ￡40 without the option value ￡80 added.

    The page I need help with: [log in to see the link]

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  • Plugin Support Poonam Namdev

    (@poonam9)

    Hi @dorts2007,

    ?Sorry to hear about the difficulties encountered with the PPOM plugin.

    Can you please deactivate all plugins and switch to a default WordPress theme and see if the issue persists? You can safely do that without affecting your site, by using the?Health Check?plugin’s troubleshoot mode. If the problem is gone, activate the plugins/theme one by one and repeat the action until you find the conflict.

    Let us know how it goes!

Viewing 1 replies (of 1 total)
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