PPOM update has broken my product pages

  • Resolved mailboxone

    (@mailboxone)


    7 months ago

    A week ago I contacted Themeisle about PPOM breaking my product pages. I sent links to show the problem exactly. I received a couple responses first from Irinel, then from Andreea, but my last 3 emails have gone unanswered. The free version of PPOM works only if I rollback to version 32.0.9 and PRO version doesn’t work at all. I was asked to set up your “Parrot” access which I did, but never received an update or explanation of what the problem might be. I have used PPOM for years and my site relies on it heavily. Can’t someone at Themeisle respond to my problem?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello, all updates since version 32.0.9 show me error messages in the form.class.php file. Also the new update 32.0.14. With a backup to version 32.0.9 everything is fine again. Here is the error message on the product pages.

    Warning
    : Undefined array key “ppom_id” in
    /home/www/stimmgabel-shop/wp-content/plugins/woocommerce-product-addon/classes/form.class.php
    on line
    102

    Warning
    : Undefined array key “ppom_id” in
    /home/www/stimmgabel-shop/wp-content/plugins/woocommerce-product-addon/classes/form.class.php
    on line
    102

    Warning
    : Undefined array key “ppom_id” in
    /home/www/stimmgabel-shop/wp-content/plugins/woocommerce-product-addon/classes/form.class.php
    on line
    102

    Thank you in advance for your help.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @mailboxone,

    I sincerely apologize for the delay and any inconvenience it may have caused. Your patience means a lot.

    Could you please contact us directly using this link: https://themeisle.com/contact/? We cannot assist pro customers on the community forum.

    Thanks a lot for your understanding.

    Best regards,

    Andreea

Viewing 2 replies - 1 through 2 (of 2 total)
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