PPWP Not Working

Hi @designerchrome ,

Thank you for reaching out to us.

To better assist you, could you please provide:

• A sample protected page URL and the password so we can take a look.
• The hosting server and cache details you are using.
• The theme you are using.

Awaiting your reply.

Hi, this is the page we’re trying to password protect:

https://website-4c93b144.fey.gro.mybluehost.me/applicators/

Hosting server is Bluehost, how do I provide cache details?

Theme is custom.

Hi @designerchrome

Could you help to:

1. Log in to your?hosting account.
2. Go to?My Sites then hover over your site’s box and click on?Manage Site.
3. Go to?Performance?and select?Caching Off.
4. Clear all the cache.

Note: You can consider testing with the default WordPress theme (Twenty-Twenty-Two) in the meantime.

Awaiting your reply.