Pre-generated serials not sold

Hi there,

When I add a product to the cart with pre-generated serials I get the message that there aren’t enough codes available. I generated 100 codes via the generator. I always used to sell these codes and send them out to my customers. But after some time, this doesn’t work anymore. The strange part is that when I manually add serial codes that are generated by an external generator, the error message for the customer disappears and the order can be processed.

This issue has been going on for a while now, and I’ve mentioned it a couple of times. I repeatedly get the response that this will be fixed because of the functionality that you changed. Right before this issue showed up, I purchased a lifetime membership because the plugin did everything I wanted! But now you change functionality that  isn’t even in the changelog. And now I have a plugin that won’t sell my codes. It will only work when I generate codes somewhere else, import them, and sell them. While you’ve got a built-in generator.

For my user case, I can’t connect a rule to it because the codes are used in an external system that has the generated codes imported, not the codes that are automatically generated when they are out of stock and new ones are generated.

I hope that by putting the case here, it stays on top. My first event after this change was already a mess because of this, and I am starting to look around for another plugin that can do the job.

I seriously hope I don’t have to go this way because I really liked it. But the doubts are coming in more and more. This is a sort of last panic call to get the issue fixed. Please bring back this functionality.

I hope you can help!

All the best,
Bouke Koning