Pre-Order Causes Duplicate Order Emails

  • When using the Merchant Pre-Order module, once a payment moves from processing to pre-order it sends a duplicate order email. When disable pre-order module and run same test order, it only sends one email.

    I saw in notes of previous 1.9.12 version there was supposedly an issue updated, but seems I am still running into it in 1.9.13. Any help would be appreciated.

    Merchant: Version 1.9.13
    WooCommerce: Version 9.1.2
    WooPayments: Version 7.9.1

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author athemes

    (@athemes)

    Hi,

    I am able to confirm this in testing. For me though, the duplicate email sends at the time of order, not when the order status changes. We will work on this and fix in the next release. Thanks for reporting.

    Thread Starter mdbrumfield1

    (@mdbrumfield1)

    Thank you for the reply! Appreciate it and will keep an eye out for the next update.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.