• Resolved Pawe? Patyk

    (@paulmike)


    Why is the pre order still going on on the product page when the availability date of the product is set to December 25 and with me it is December 25? Only the price of the product has changed.

    The order list lacks a date next to the pre order date when orders were placed during pre order.

    • This topic was modified 11 months, 1 week ago by Pawe? Patyk.
    • This topic was modified 11 months, 1 week ago by Pawe? Patyk.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Pawe? Patyk

    (@paulmike)

    Doesn’t send emails with PDF file ordered…

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hi,
    I hope you are well
    Responding to your questions:

    1 – Why is the pre order still going on on the product page when the availability date of the product is set to December 25 and with me it is December 25?

    The pre-order dates for the plugin are currently based on the UTC±00:00 time zone. We plan to enhance this in a future update to align with the local time zone

    2 – The order list lacks a date next to the pre order date when orders were placed during pre order.

    There is already a column for this called ‘Date’

    3 – Doesn’t send emails with PDF file ordered…

    Please explain in detail so we can help you

    – Best Regards

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hello,

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new topic, if you continue encountering issues or reopen this topic; we’d be happy to assist. Thank you!

    – Best Regards

    Thread Starter Pawe? Patyk

    (@paulmike)

    2 – The order list lacks a date next to the pre order date when orders were placed during pre order.

    “There is already a column for this called ‘Date’”

    As I wrote earlier, this column was empty.

    3 – Doesn’t send emails with PDF file ordered…

    “Please explain in detail so we can help you”

    I had to disable this plug-in and manually send everyone an email with the order details.
    Before that, I had to assign each buyer access to the purchased file, because that didn’t add automatically after purchase either.

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Thank you, let us check it out

    – Best Regards

    Hello, this fix will be included on next release

Viewing 6 replies - 1 through 6 (of 6 total)
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