Predefined ticket replies?
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Hi there,
your plugin looks exactly like what I need except one thing: I really do need the option for predefined replies to tickets. So that the support person can simply click one a predefined reply option which is then sent as a reply to the user.
Or am I missing something and this option is already available?
Thanks a lot
Thomas
https://www.ads-software.com/plugins/wp-support-plus-responsive-ticket-system/
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