• Resolved flamuren

    (@flamuren)


    Hi,

    I installed your plugin with the PRO version. I have followed your installation guide and activated cache. But I thought I would run the preloader to get it going asap but then I get this message “An unexpected response was received.”.

    All the other things (DB and Images) worked as following your installation guide without any issues.

    Any ideas what goes wrong?

    Best regards,

    Flamur

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Venkat Raj

    (@webulous)

    Hi @flamuren

    It can happen in couple of situations. (Preloading is a long running process)

    1. Your server refuses to close browser connection
    2. You server kills long running php process

    We are working on a more friendly user message on such situations.

    That said, your preload should still work after you see message and clicked okay

    Thread Starter flamuren

    (@flamuren)

    @webulous thanks for the answer. Is it possible to check if the cache/preloader is working? Because the website speed is not better (even one point less on google test) after installing and using your plugin ?? Perhaps I am doing something wrong? ??

    Plugin Contributor Venkat Raj

    (@webulous)

    Hi @flamuren

    Yes, it is possible.

    Click Purge cache and you’ll see that both current cache size and number of files are 0

    Now run preload. If you see increase in cache size and files after a while, then the preload is working.

    I just noticed that you said Pro version. In that case you have to submit support ticket here
    https://getwpo.com/premium-support/

    So can share details with privacy and trouble shoot the site issues. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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