• Resolved susanna96

    (@susanna961)


    Hi, the query is not working with Safari browser, and sometimes it also stop working with Chrome on Macs.
    Any solution?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @susanna961,

    Thanks for contacting Leap13 support!

    May I ask which MacOS and Safari versions you run on so I can check things further from my end?

    Regards

    Hi @susanna961,

    We didn’t hear back from you, so please feel free to drop me a message here if you still need help on the above.

    Regards

    Thread Starter susanna96

    (@susanna961)

    Hi leap13, sorry for the delay, but the problem is not with my mac, is with the macs of my client and her assistant. I asked them to tell me their versions of ios and safari, but they still did not answer me.
    I’ll get in touch with you as soon as I have the information.
    Thank you for your kind attention.
    Best regards

    Thread Starter susanna96

    (@susanna961)

    Hi Leap13,
    I’ve got the information you requested.
    The problem happens with Safari 14.0.3 and MacOS 11.2.1 – and with Safari 14.0.3 with MacOS Big Sur 11.2.3
    The page opens but when you click a category remains stucked in ALL, the query does not work.
    Thank you.
    Best regards

    Hi @susanna961,

    Hope you’re having a great day ??

    Well, I’ve checked your page from my end, but I couldn’t locate the issue. Here’s a screen recording to show the page from my end.

    Could you please try to clear the browser cache and check the page again?

    Regards

    Thread Starter susanna96

    (@susanna961)

    Hi @leap13support
    I checked with the client and it looks like now everything it’s working fine.
    Thanks for the help!
    Great support and great plugin ??
    Best regards

    Hi @susanna961,

    Great, I’m so glad that everything is working just fine with you now.

    If you have any farther questions, please don’t hesitate to feed me back anytime?
    It would be great if you could please do us a BIG favor by rating Premium Addons for Elementor on our WordPress?page.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Premium blog query not working with safari’ is closed to new replies.