Premium Customer locked out by unknown 2FA – Help

  • Resolved FeralReason

    (@feralreason)


    4 years ago

    I’m a premium customer. Just tried to log in. Got past password and Wordfence demanded a 2FA. I don’t believe I ever setup 2-factor security. Got no code on my cellphone or alternate email. How do I get this straightened out?

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @feralreason and thanks for reaching out to us!

    If you could please send an email to lockout @ wordfence . com and provide your email address that is on the account or username, we can assist you!

    Let me know if you have any issues!

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Premium Customer locked out by unknown 2FA – Help’ is closed to new replies.