Hi JBOT,
Thank you for your feedback. I’m sorry to hear that you had a frustrating experience with our plugin.
I want to clarify that the ability to sort pages and posts by view count is indeed available in our free version. To access this feature, you can go to the Overview Page -> Most Visited Page. For a more detailed view, simply click on “View Most Visited Pages.” I understand that this might not be the most intuitive process right now, which is why we’re making significant improvements.
We’re aware that the current UX isn’t ideal, and we’re addressing this in our next release (version 14.10), scheduled for release next week. This update will include a more intuitive layout, moved to a more accessible location in the main menu, making it easier to use.
I also want to acknowledge your frustration with the growing trend toward subscription-based models. However, we strive to keep essential features like this accessible in our free version while offering advanced functionalities in our premium version.
Regarding your 1-star review, I’d like to mention that such ratings can significantly impact our plugin’s visibility and reputation. We would greatly appreciate it if you could reconsider your rating after we address the issue you encountered. If you’re open to it, we’d love to work with you to resolve any remaining concerns.
P.S. I’m Navid, the Product Manager of WP Statistics, and I’m committed to ensuring your experience improves. Please don’t hesitate to reach out if you have any further feedback or if there’s anything else we can assist with.
Best regards,
Navid