Premium Modal Box Render Issue

  • Resolved Thomas

    (@goldenshawarma)


    3 years, 8 months ago

    Hi Premium Addon Team,

    I know that there has been a recent change in Elementor. I would like to raise an issue regarding a bug in my modal popup. In my Elementor preview, it is showing like this as described below.

    The Modal Box is showing below a different Elementor section that follows it. See the screenshot below.

    Screenshot

    This is a screenshot I took from the actual display wherein the Modal Content is displaying correctly, but in my Elementor builder, it is behaving the opposite (if I am making sense). This is not a good sign in any case.

    Screenshot

    With that said, in the actual preview via a different browser and also checking the actual result on my phone, the Modal Content is showing as expected. May I know why this is happening? I’m worried that if it is behaving in an unusual way in my Elementor builder, I might be experiencing a rendering issue I haven’t seen yet.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @goldenshawarma,

    Hope you’re having a great day ??

    Well, I’ve tried to reproduce the issue from my end, but I couldn’t. So, could you please export your page as JSON and share it with me so I can check the issue from my end?

    Regards

    Hi @goldenshawarma,

    We didn’t hear back from you, so please let me know if you still need further assistance with the above.

    Regards

    Thread Starter Thomas

    (@goldenshawarma)

    hi @leap13support,

    Thank you for you response. I had an implemented a fix.

    Cheers!

    Plugin Author Leap13

    (@leap13)

    Hi Thomas,

    Hope everything is going fine with you today ??

    It would be great if you could tell us about the fix you applied so I can address that to our devs team.

    Regards

    Thread Starter Thomas

    (@goldenshawarma)

    Hi @leap13

    Apologies for my late reply. For some reason, the z-index was changed in one of the sections and it was a rather simple fix. It was a matter of changing the z-index of the widget and section involved.

    Thank you as always for your usual help.

    Cheers and have a great weekend ahead!

    Plugin Author Leap13

    (@leap13)

    Hi Thomas,

    Thanks so much for feeding us back ??

    Have a great day!

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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