Premium Purchase

  • Resolved amitsupple

    (@amitsupple)


    1 month ago

    Hi There,

    We have asked our client to purchase the premium version of the “Advance Partial Shipment for woocommerce” from your website. https://wpexpertshub.com/plugins/

    The client has paid for the plugin, the transaction went through but he has not received any email from where to download the plugin and its Invoice. This is urgent, can you get back at the earliest with the link to download and Invoice. I sent an email yesterday also but there was no response. The transaction details are below:

    Transaction ID: 5RD1460426865054T
    Purchase date: 17 September
    Invoice ID: WC-2243
    Payment to: vikram singh jodha
    Amount: $49USD

    Thanks,
    Amit

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WpExperts Hub

    (@wpexpertshub)

    Hi @amitsupple , i request you to not post the premium version related query here, you can simply contact using contact us form available on site.
    Please edit the above post and remove the details and links you have posted here.

    Thanks

    Thread Starter amitsupple

    (@amitsupple)

    Our client and my colleague both tried to reach you via contact form on your website and we didn’t received any response and that is why I had to post here.

    Plugin Author WpExperts Hub

    (@wpexpertshub)

    Hi @amitsupple , sorry about that. It might have been a technical issue that caused the email not to be received or not to work as expected. I have replied to the registered email used to place your order, so please check it.

    I would also like to kindly request that you edit and remove any personal details from the free plugin forum, as it is not permitted here.

    Thread Starter amitsupple

    (@amitsupple)

    Thank you so much! Our client received the plugin. I found that we cannot edit or delete topic after sometime. Sorry about that.

    https://www.ads-software.com/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved

    • This reply was modified 1 month ago by amitsupple.
Viewing 4 replies - 1 through 4 (of 4 total)
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